Skip to content Skip to left sidebar Skip to right sidebar Skip to footer


Coronavirus: Vulnerable and in need of help

Help is available for people in Worcestershire who are having to self-isolate due to the Covid-19 outbreak and need non-urgent support.

A new form is available on for residents who don’t have friends, family or neighbours who can support them.

A phone number has been set up to help those who can’t access the internet to fill out the form 01905 768053. This can be used Monday to Sunday between 8am and 8pm.

Garden Wast Collection Service

Bromsgrove District Council’s Garden Waste Service has now been suspended as staff are redeployed to carry out waste collections.

For those people who have already paid for this year’s service, Bromsgrove District Council will be extending your subscription through into next year, crediting the time lost this year as a result of the Coronavirus Pandemic, to ensure you receive the full value of your payments.

All District Council Coronavirus service updates are available at

We All Need Good Neighbours

With the talk of possible further restrictions should the current government directive not see a slowing down in the spread of Coronavirus, neighbourly support will become even more vital.

Please keep in contact with your elderly & vulnerable neighbours, give them a call, do their shopping, get their medicines. Tell them, stress to them, the need to remain socially isolated.

Make sure there is support for you and your family, should you or your family require further isolation.

Get to know your neighbours and share telephone numbers. Help each other out. Take it in turns to do the shopping, reducing the number of people going to shops.

Share This Message With Your Neighbours

Alleviate pressure on 101, report online

When you submit an online crime it is reviewed and assessed in exactly the same way as a 101 call.

During these unprecedented times please help keep our lines free for emergency calls and report any non urgent matters online.

COVID-19: Statements from Chief Constable Anthony Bangham

“Today, in the light of further developments at both a national and local level, and taking full account of the announcement yesterday evening by the Prime Minister, I wanted to reassure the communities of West Mercia that we will continue to work hard to keep you safe and support you through the coming weeks.

“We are working with our partners across local authorities, emergency services, health and local charities to ensure we provide, not only an effective policing service, but a range of other services and support mechanisms for our communities, particularly for the vulnerable and those most in need.

“This is a national emergency and we have now taken the decision, along with our partners, to declare this as a major incident across Worcestershire, Herefordshire, Shropshire and Telford.

“Like everyone, we as an organisation, are also feeling the impact of the COVID-19 virus. However, please be assured that we are taking effective steps to mitigate this impact to ensure essential activities and services are maintained.

“Following the Prime Minister’s announcement we are working with Government and policing colleagues at a national level to fully understand and see how best these new measures will be enforced should this be required. But I want to reassure our communities that any action will be carried out in a professional and proportionate manner.

“I understand that this might temporarily alter our relationship with the public and our communities, and therefore I implore each and every one of you to adhere to the instructions given by Government as it would be preferable not to have to take any enforcement action. However should it be required, we will take the necessary action as we must always make the safety of the vulnerable our priority. Please work with us, our partners, your neighbours and wider communities to overcome the challenges we all face during the next few weeks with patience, compassion and understanding.

“We are here 24/7 and will respond to you as and when you need us but we have today moved to a more critical level of policing in our force and some functions will have to reduce in order for us to reprioritise our emergency response. We understand that these new restrictions will also place added pressure and strain on families and individuals but there is support for you. If you feel threatened or in danger, or you need the police for any reason we are on the end of the phone. We do want to ensure we are keeping our emergency 999 number and our emergency responders free and available for those in need, so if you need to report non-urgent crime or information, please use our website and report online.

“Thank you to all our communities for your patience, understanding and the wonderful neighbourhood spirit that we are seeing demonstrated across West Mercia. Keep looking after each other and together we will be successful through this difficult time.”

Police and Crime Commissioner John Campion adds: “We all have our part to play in easing this situation and reducing the burden on the police. I have confidence that West Mercia Police will do what is necessary, but change in behaviour is what will get us through. People will start to see more uniformed officers out on the streets playing a key role in keeping communities safe. I urge people to heed the advice given by the Government and police to reduce the pressure on the emergency services where possible.

“I am reassured by the steps being taken by the force during these uncertain times, and will continue to work closely with them and ensure they have the resources they need to support our community as we beat this virus together.”

Bringing the Outdoors Indoor

Please Share The Following Suggestions with Your Elderly and Vulnerable Neighbours (phone call/distance conversation)

With the sun out shining, getting out and about can be difficult in this time of social isolation and distancing, but there are ways you can help people to still benefit. Spending time in green space, your garden or bringing nature into your everyday life can benefit both your mental and physical wellbeing. It can improve your mood, reduce feelings of stress or anger, and make you feel more relaxed.

It’s possible to still get these positive effects from nature while staying indoors at home. You could recommend to try the following:

• Spend time with the windows open to let in fresh air.
• Have flowers or potted plants in your home.
• Use natural materials to decorate your living space, or use them in art projects. This could include leaves, flowers, feathers, tree bark or seeds.
• Arrange a comfortable space to sit, for example by a window where you can look out over a view of trees or the sky, or watch birds and other animals.
• Grow plants or flowers on windowsills. For example, you could buy seeds online or look for any community groups that give away or swap them, share with your street or neighbours.
• Look at photos of your favourite places in nature. Use them as the background on your mobile phone or computer screen, or print and put them up on your walls.
• Listen to natural sounds, like recordings or apps that play birdsong, ocean waves or rainfall. Get as much natural light as you can. Spend time in your garden if you have one, or open your front or back door and sit on the doorstep and listen to nature around you.
• Take part in wildlife spotting from your window, share with others what birds and birdsongs you’ve heard.

If your feeling trapped and enclosed.

• Open the windows to let in fresh air. Or you could spend time sitting on your doorstep, or in the garden if you have one.
• Try looking at the sky out of the window or from your doorstep. This can help to give you a sense of space.
• Regularly change the rooms you spend time in.