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Author: FVCA

Government issue guidance on Volunteering

Volunteering will be crucial in the response to coronavirus and people have not been stopped from doing this.

However, volunteering that requires going out of the house is now only permitted in certain circumstances. If you are well and are not at risk from coronavirus you can undertake essential activities including:

Delivering food

Helping people with their medical needs, such as picking up prescriptions

Providing essential care or to help a vulnerable person or person(s), including through essential public and voluntary services, such as food banks, homeless services, and blood donation sessions

Voluntary organisations are supporting people across the UK in this time of high need, providing practical, emotional and social support.

You can find local volunteering opportunities by visiting Do-IT, Volunteering Matters, or Reach Volunteering.

You could approach your local volunteer centre, or find your local member of the National Association for Voluntary and Community Action.

Coronavirus Business Support

Does your business need some financial support due to the Coronavirus outbreak?

Don’t forget you can check if you’re eligible for any support CLICK HERE  

Government Issue Guidance on How to stay safe when accepting help from others

If you are receiving voluntary help do not share financial details like credit/debit card numbers or personal information.

If someone you don’t know calls at your home, always ask for ID and always ensure you are comfortable sharing details like your phone number or address. Only provide information on a need to know basis and if you have seen ID. Do not feel pressured into providing information. If you have doubts about those who are approaching you, and are concerned, it is advised that you don’t engage, and report serious suspicious behaviour to the police.

Remember that genuine volunteers have been instructed not to enter your home.

Suspicious Volunteers Doing the Rounds


Over the last few days, social workers have reported a number of suspicious volunteers targeting vulnerable people in Worcestershire.

The County Council’s advice is to take normal precautions but don’t be afraid to accept offers of help from those you know and trust.

We advise people ask to see identification, and not allow anyone in their homes unless they are certain they are genuine.

Anyone who believes they have been visited by a bogus volunteer should contact the police.

Remember you can also apply for genuine help via Worcestershire County Council’s website for by giving them a call 01905 768053.

Beware fraud and scams during Cov-19 pandemic

Criminals are using the Covid-19 pandemic to scam the public – don’t click the bait, don’t become a victim.

Action Fraud have received reports of #COVID19 related scams. The majority relate to the online sale of protective items such as facemasks and other items in short supply due to the outbreak, that don’t exist.

What scams are we seeing?
The majority of reports are related to online shopping scams where people have ordered protective face masks, hand sanitiser and other products, which have never arrived. Other frauds being reported include ticket fraudromance fraudcharity fraud and lender loan fraud

Protection advice
Detailed counter fraud advice is available online, including from Scamsmart, ActionFraud, CIFAS, TakeFive, Citizens Advice, Trading Standards and the National Cyber Security Centre.

Reporting to Action Fraud can be done online at

or by calling 0300 123 2040.

To report offers of financial assistance from HMRC contact

Coronavirus: Important update from The Glebeland Surgery

If you are 70 or older please do NOT visit the surgery to collect prescriptions.If you don’t have anyone that can collect your medication, they will deliver to you.

Please tell your neighbours who may be affected by this change.

Please help the surgery to keep everyone safe (and help the surgery to keep their staff safe).

Please call the surgery mobile on 07580791088 and they will deliver to you.

This is for everyone’s safety.

Coronavirus: Vulnerable and in need of help

Help is available for people in Worcestershire who are having to self-isolate due to the Covid-19 outbreak and need non-urgent support.

A new form is available on for residents who don’t have friends, family or neighbours who can support them.

A phone number has been set up to help those who can’t access the internet to fill out the form 01905 768053. This can be used Monday to Sunday between 8am and 8pm.

Look After Your Mental Wellbeing

Every Mind Matters has now released expert advice and top tips on how to look after your mental wellbeing if you need to stay at home during the coronavirus (COVID-19) outbreak. It also includes guidance if you’re feeling worried or anxious about the outbreak.

Please visit: