Digital Switchover – Quick Reminder

Please encourage anyone vulnerable to contact their telephone provider NOW

As you may know, by January 2027, the UK’s old copper telephone network will be switched off.  These changes will affect everyone who has or relies on a home phone, particularly for a telecare alarm, medical device, or burglar alarm.  For older or vulnerable residents, it can be confusing and potentially risky as ignoring provider messages could mean the services people rely on may be disrupted. It’s important people respond when BT, Virgin Media, O2 or their landline provider, like TalkTalk, Sky, Zen, EE, PlusNet or any other provider contacts them, or even better – DO NOT wait to be contacted and instead contact your provider today and they will be supported through the process. For most, it’s as simple as plugging your phone into your router instead of the wall socket.