There has been a rise in the number of scam calls which are energy-related recently. These may come in the form of calls which promise you a reduced bill if you sign up to their service or the call may be from criminals pretending to be your energy provider and demanding money.
The criminals try to take advantage of people by calling and demanding payment immediately. The scams can use intimidating and aggressive tactics, such as pretending to be a representative of your energy provider and insisting you are behind on your energy bills. If you are concerned it may be a scam, hang up the phone and call back on a number which you know to be genuine. Here are some warning signs that you can look out for:
• Threats to cut your power immediately if you do not pay
• Unclear details about your current agreement with your energy provider
• Requests for money transfers or prepaid debit cards