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British Gas Scam

Action Fraud received 537 reports in 48 hours relating to fake emails purporting to be from British Gas. The emails state that the recipient is due a refund because of overpayment and there is a link to a phishing website requesting personal and financial information.

As part of the scam alert, an example of the message has been released by Action Fraud. It states: “Hello, British Gas wants to inform you that you are eligible for a payment refund of £594. “Our records indicate that you have paid more than you should have for your British Gas Service from 2017-2019 and because of this reason, we have decided to refund you the total amount which you have overpaid.”

A link is also included in the email, which leads to phishing websites that are designed to steal personal and financial information, Action Fraud said. As with all potential suspicious or scam emails, forward them to the Suspicious Email Reporting Service (SERS) via